How to book?
3 steps to your speedy check-in!
Booking online and completing a self-check-in helps you save time at your park! Here are 3 quick steps that will speed your check-in process by 6 times!
How the guarantee works:
If you are not having fun within the first 30 minutes of your bounce simply go to reception and you will get a full refund for your ticket.
Please note: used gripper socks cannot be refunded or returned due to hygiene regulations.
Your ticket will be cancelled at the time of refund so you will no longer be able to bounce.
The 3 Step Process
Create an account, purchase your tickets, and complete a risk acknowledgement form online!
Watch our safety briefing video and check yourself in to jump!
Arrive 30 minutes early! This gives you time to get your wristbands, socks and get ready to take off!
Risk Acknowledgement Forms
All participants MUST have a valid signed risk acknowledgement form before they are permitted entry into the park. Anyone under the age of 16 must have a form signed by one of the following: parent, legal guardian or a responsible adult aged 18+ (with the parent/legal guardian of the participants' permission to sign on their behalf).
You can speed things up by completing all necessary forms online prior to arrival. If you are booking a party then printing out and completing our paper form will help speed up your parties' check-in upon arrival. Please see our 'Parties' page for more details.
During our peak times (Fri-Sun & School Holidays) we can only guarantee spaces to customers who have booked in advance.
All participants MUST watch our safety briefing before they are permitted entry (even if you have been before). Our safety briefings are done as part of your self-check-in process.
We are not responsible for time lost due to late arrival or lack of signed risk acknowledgement form(s).
Refunds are not permitted on the day of your bounce. We are happy to reschedule your tickets to a date you can make.